: Privacy Policy

Privacy Policy

Privacy Policy Notice
At NCACCH we strive to provide the best possible outcomes for your health. To maintain this we need to make sure we use your personal information as efficiently as possible. It is important to us that you feel confident that your personal information which you supply to NCACCH will not be conveyed to anyone outside of the NCACCH administration without your consent and we will treat your personal information with the appropriate degree of privacy. A copy of the NCACCH Privacy Policy is provided for your information.

Privacy Information and Authorisation

In this document:

We, “us” and “our” refer to:

•     North Coast Aboriginal Corporation for Community Health

“You” and “Your” refer to:

•     The individual whose information we collect and hold for our purpose

Use and disclosure of your information
We will not use nor disclose personal information for any other purpose that is unrelated to our services nor will we sell your information to any third party. Personal information will only be disclosed to your preferred choice of health service provider. You are able to access your personal information at any time during NCACCH office hours.

Data Quality
We will take all reasonable steps to ensure that the personal information we collect and use is accurate, complete and up to date.

Data Security
We regard as the highest priority the security of your personal information. With this in mind we have procedures in place to guard your information. Computer systems are password protected and all paper records are maintained in locked storage. All archived material is kept in locked storage until it is destroyed.

Policy Updates
We consistently update our policies and procedures to keep up to date with changes in law, technology and community practice. As a result this policy may change without notice. This policy was last updated in March 2012.

Complaints
Any person that uses the services of NCACCH has the right to make a complaint. If you are dissatisfied with the service received from NCACCH; Staff and Referrer’s will ensure that you are fully aware of the complaints process.

NCACCH Head Office

8/8 Innovation Parkway BIRTINYA Queensland 4575

Phone: 07 5346 9800 | Fax: 07 5346 9899